Privacy Policy
1. Introduction
SVJ Insurance Advisors ("we," "our," or "us") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, complete a contact form, or engage with our insurance advisory services — including when you opt in to receive SMS text messages.
By using our website or services, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following types of information: Personal Information:
- Full name
- Email address
- Phone number
- Mailing address
- Date of birth
- State of residence
- Medicare or insurance
-related information (when voluntarily provided)
- Employer coverage information (when applicable)
- SMS/text message consent status and opt-in date
Non-Personal Information:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website
- Cookie and tracking data (see Section 8)
3. How We Use Your Information
We use collected information to:
- Provide insurance guidance and advisory services
- Respond to inquiries and schedule consultations
- Send appointment reminders and follow-up communications
- Compare insurance plan options
- Process enrollment assistance
- Send SMS text messages, phone calls, and emails when you have opted in to receive them
- Improve website performance and user experience
- Comply with legal and regulatory requirements
We do not sell your personal information to third parties.
4. SMS Messaging Program — Opt-In and Consent
When you complete a consultation request form on our website and check the SMS consent box, you are agreeing to receive text messages from Lina Shenk and/or SVJ Insurance Advisors.
SMS messages may include:
- Responses to your inquiry
- Appointment reminders and scheduling confirmations
- Follow-up communications related to services you requested
- Insurance education information
Message frequency may vary based on your activity and requests. Message and data rates may apply. You may opt out at any time by replying STOP. For help, reply HELP or contact us at 484-224-5949.
SMS OPT-IN DATA AND CONSENT — NO SHARING POLICY:
No mobile information, including SMS opt-in data and consent, will be shared with third parties or affiliates for marketing or promotional purposes. Your SMS consent is collected solely to communicate with you about your request and is never sold, rented, or transferred to any outside party for their independent marketing use.
5. How We Share Information
We may share your information:
- With licensed insurance carriers when assisting with plan comparisons or enrollment (only with your knowledge and as necessary to fulfill your request)
- With service providers who help operate our website (hosting, CRM, analytics, etc.)
- When required by law or regulatory authorities
All third-party service providers are required to maintain appropriate data safeguards.
SMS consent and opt-in data will not be shared with any third parties under any circumstances.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. However, no online transmission or storage system is 100% secure. We encourage you to contact us immediately if you believe your information has been compromised.
7. Your Rights
Depending on your state of residence, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Opt out of SMS communications at any time by replying STOP
- Opt out of email communications by clicking "unsubscribe" in any email we send
- Request that we not contact you by calling 484-224-5949
To exercise any of these rights, contact us at:
SVJ Insurance Advisors Inc.
555 2nd Ave, Suite D204
Collegeville, PA 19426
Phone: 484-224-5949
Email: [email protected]
8. Cookies and Tracking
Our website uses cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and understand how visitors use our site. Cookies are small text files stored on your device.
Types of cookies we use:
- Essential cookies: Required for the website to function
- Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics)
- Functional cookies: Remember your preferences
You can control or disable cookies through your browser settings. Disabling cookies may affect some website functionality.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Children's Privacy
Our services are intended for individuals 18 years of age and older. We do not knowingly collect personal information from children under the age of 18. If you believe we have collected information from a minor, please contact us immediately at 484-224-5949.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
SVJ Insurance Advisors Inc.
555 2nd Ave, Suite D204
Collegeville, PA 19426
Phone: 484-224-5949
Email: [email protected]
Lina Shenk, Independent Advisor with SVJ Insurance Advisors
Phone: 223-218-2210
Email: [email protected]
Lina Shenk
Lina Shenk is an Independent Advisor with SVJ Insurance Advisors, providing personalized insurance guidance for individuals, families, and Medicare beneficiaries. Her goal is to help clients understand their options, answer coverage questions, and make informed decisions with confidence.
SVJ Insurance Advisors Inc. is an independent insurance agency. Insurance plan availability, benefits, premiums, and eligibility may vary by carrier,
location, and individual circumstances. Speaking with an advisor does not obligate you to enroll in any plan.
© 2026 SVJ Insurance Advisors Inc. All rights reserved.